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Posted By: Ted MBX locked out phones - 01/09/13 10:40 PM
First MBX. I took the class in December 2010. My SBX and STS phones come up fine but not the 700 or the triad. LCD screen says REG. DENIED. I can't find anywhere in the manuals how to change this and my notes from class do not reflect any problem. Any help would be appreciated.
thanks, tk
Posted By: Derrick Re: MBX locked out phones - 01/10/13 12:34 AM
The system needs a free software activation key. You need to get it from inside sales at Vertical.
Posted By: Ted Re: MBX locked out phones - 01/10/13 12:45 AM
Thanks Derrick. I chased down every piece of paper work and notes I could find. I went to the FTP website and finally gave in an called Vertical. I unlocked it via maint. Why I had to and why they seem to have no documentation only the Vertical Gods know. lol
thanks again, tk
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