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Posted By: A6 Summit - VM MEMORY FULL - 03/20/16 01:21 PM
Has anyone come across the message VM MEMORY FULL on the attendant station? Just installed this system a few weeks ago.

The attendant system has the error message on the display and the phone beeping. I can press buttons on the phone to get a line or dial a station but the phone does not come out the beeping and message. I get into MAINT and both the VOIU and VOIB have plenty of room available.

I can leave vm messages so there is room.

Any thoughts?

Posted By: A6 Re: Summit - VM MEMORY FULL - 03/20/16 01:45 PM
I just found the reset command. 565 resets.

Now I need to figure out why the PRI is not disconnecting the lines after it goes through the autoattendant.

The joys of working a system on the weekend when tech support is mostly unavailable. And this is not an emergency to summon up the weekend emergency tech support gurus at V.
Posted By: Derrick Re: Summit - VM MEMORY FULL - 03/20/16 04:43 PM
System is playing the AA greeting too many times. Set the did/disa retry count (pgm 160) to 0 or 1 (number of repeats) and in the ccr you are using set the error/timeout to
tone if you don't want a ton of hangups (and memory used) in the op box.
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