Hello,


We have a Vertical SBX IP 320 system. Somehow all of our voicemail programming got wiped (No greetings, passwords, messages)

I have found out how to get greetings and passwords set up, but attempts to transfer calls directly to someones voicemail ring back immediately. Is there a setting that allows calls to be transferred directly to someones voicemail? VM is enabled in the settings

Thank you

Can't transfer to an extension forwarded to VM that has not recorded a personal greeting for their box. It will recall.