My customer wants to be able to shut the guest(s) phone on and off like they can on an SX 20. Is this possible on the 50? If so, where do I program it and how? Please help it's my first one.

If it's set up in COS, you can press & hold the room status button, then enter room number, then enter '9999' to block or '0000' to unblock.

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Bound to cover,
just a little more ground.

turn on room status for the station COS, register 3, bit i. Turn on attendent selectable RCS in CMD 3XX bit g (cmd and reg select the station). This allows the attendent to select the RCS applied to that station by pressing room status. If that is as clear as mud(seeing as I haven't even got to the ARS side) try the previous post method or my email is [email protected]