SX-200 Conflict - 07/16/08 05:44 PM
Im sure you have heard this line before so let me get it out of the way....
I have been promoted from my former town of Smithfield, RI to North Providence RI as the Superintendent of Telecommunications. The former Supt. left discruntal should I say. He threw out all the software for 8 phone systems 15 radio RSS software, 500 Master box systems and many more forms of data, Left whoever was taking his job Nothing....
OK here is my issue
I can only access the SX-200 via Microsoft Browser. I have installed a copy of the SX-200 myadministrator but it seems to not be using the same password as the dumb terminal so i cant access that software. My imedeate problem is this
1- I have added 4 new extentions to the system. They want them in order. Ext 401,402,403 added OK, when I went to add 404 it states "Conflicts with supperset" I found that they had a voicemail box with that number so I deleated it. and still have that eroor so i cant make extention 404 ???????
2- I have to add CO lines from our phone provider. It looks like they added the Co lines to the same "Bay-Slot-Curcuit" on the 66 punch down as you would wire the extentions to. I cant seem to find anywhere in the Dumbterminal software to assign co lines to phones. It looks like they gave each co line an extention number and must be assigning them somehow that way.
Can anyone help me with the Conflict problem first..
Thanks in advance
Also for future referance I am very familure with the Inter-Tel Access and Axcent system If anyone need anything.
I have been promoted from my former town of Smithfield, RI to North Providence RI as the Superintendent of Telecommunications. The former Supt. left discruntal should I say. He threw out all the software for 8 phone systems 15 radio RSS software, 500 Master box systems and many more forms of data, Left whoever was taking his job Nothing....
OK here is my issue
I can only access the SX-200 via Microsoft Browser. I have installed a copy of the SX-200 myadministrator but it seems to not be using the same password as the dumb terminal so i cant access that software. My imedeate problem is this
1- I have added 4 new extentions to the system. They want them in order. Ext 401,402,403 added OK, when I went to add 404 it states "Conflicts with supperset" I found that they had a voicemail box with that number so I deleated it. and still have that eroor so i cant make extention 404 ???????
2- I have to add CO lines from our phone provider. It looks like they added the Co lines to the same "Bay-Slot-Curcuit" on the 66 punch down as you would wire the extentions to. I cant seem to find anywhere in the Dumbterminal software to assign co lines to phones. It looks like they gave each co line an extention number and must be assigning them somehow that way.
Can anyone help me with the Conflict problem first..
Thanks in advance
Also for future referance I am very familure with the Inter-Tel Access and Axcent system If anyone need anything.