working on a SX 2000 light
unable to acces the inactive plane
was clearing a table error and managed to switch planes. when accessing the inactive plane after entering the password the sysytem just sits there with incorrect password or just blinks with no response any tips clearing the issue would be helpful
Set the Activity Freeze on, if you are on the good plane. Try the default user names and passwords. You may need to reboot the inactive plane, if that doesn’t work… format and restore.
Are there any alarms? What do you get from the active plane with “fil st red†?
activity freeze is on
major alarm is showing
activity freeze on
and partioned
all default passwords did not work
have already performed activity switch reset
From the active plane, type "sh fa al" or just "al" if you have a winch alarm, format and restore from other. Page 134 of THB
under fil st r
isolated
current state active isolation
previous state active isolation
last input resynch complete
last fsrc succesful
the major alarms are database and security
also detection generation conferencing link are also showing major
the database error is a view error
shouldnt I clear the view error before i format the inactive plane ???
what is the procedure for clearing view errors ?
default passwords do not work
When was your last backup? Database errors are cleared by restoring from a backup, either from an rsd / tape or from the backup on the hard drive.
Do you have the software rsd or tape? What release?
Try this, Reboot the inactive plane and try to logon to it with the default passwords for System and Installer as soon as you are able. Also try your user names and passwords.
You could also try to JOIN and get the 2 databases synced… leave the activity freeze ON. If that works, after about 20 minutes you should be able to log into the inactive plane.
here is what i did
i hit panel enable, reset the B plane (inactive)
activity freeze is still on
logged into the active plane, joined the 2 planes together, I can now log into the inactive plane
on Fil st r i ,am showing in synch , inactive steady, resynch complete and succesful
on active plane i am showing one view error and 0 table errors
how do i clear the view error before i do an activity switch ?
When was the last backup... do you have a backup? Which view error is it?
you can also try a new data save and see if it is successful. I have seen a save and restore clear the problem.
last backup was on oct 3rd
yes i have two backups
one is older backup one week prior
when running dbdms chf
the view errors show up at view 23 corp_dir
then below that it says
next key error ***
return code is failure
key is
then continues with 3 lines of numbers
offset is 1
Tuple number (one based) is 0
I'm with Jimmy on this one. I'd do a save and restore. A restore usually kicks out the bad juju.
Just a new thought, log into the inactive plane and do a DBMS check Full, see if the errors are there. If clean, do an activity switch… and then check the newly rebooted inactive plane.
If that doesn’t work try the data save, if successful use it for the restore. If not, use the October 3rd backup.
what will i save the data to The hard drive (data SA) or data save to an rsd (data Sa *.
and the data restore will go on to the hard disk
or RSD
i plan on doing an after hours activity switch
using page 122 for redundant sysytem
I will try it this weekend
the saves did not work
system would not switch over due to a major database alarm
this is how I cleared the view error
everytime i accessed the telephone directory i was getting kicked out with the following message
serious data error terminating session
So instead of going down the list forward i went backwards and went through the entire telephone directy cleaning up as i checked the list. i had names with no extensions assigned for example
After cleaning it up I ran a daily check from TB 150. dbms st and dbms chf full came up clean and major alarm light turned off.
things appear to be back to normal will no in the AM when i see if the activity switch happened