Mitel SX-50 - 01/20/10 07:22 AM
I have a customer with a Mitel SX-50 (not a system we service very often). What he wants to know, is there a way he can perform a reverse transfer to a cordless from the console?
Re: Mitel SX-50 - 01/20/10 09:54 AM
Define "Reverse transfer". :confused:
Re: Mitel SX-50 - 01/20/10 11:17 AM
Are you talking about having unanswerd tranfers ringback to a cordless instead of the console?
Re: Mitel SX-50 - 01/20/10 11:18 AM
Main console is ringing. Owner has a cordless. He wants to press a code (like 4 on the InterTel) then enter the extension to pick up the call.
Re: Mitel SX-50 - 01/20/10 11:29 AM
Its been awhile but I think *21 or * 61 then the consoles extension.
Re: Mitel SX-50 - 01/20/10 12:23 PM
The default TAFAS (Trunk Answer From Any Station) is '57'. There are also a few COS options that may need to be adjusted.
Re: Mitel SX-50 - 01/20/10 03:12 PM
Sorry checked when I got back to office *21 & *61 are call pickups to answer calls before they return to the console. 57 is the TAFAS default number. Its been a while since I had to remember that.
Re: Mitel SX-50 - 01/21/10 05:02 AM
Just 57 or *57 (the person is an hour south of me).
And thanks for the responses!
And thanks for the responses!
Re: Mitel SX-50 - 01/21/10 08:17 AM
Just '57'. As 55'er pointed out, there are a few things that have to be enabled. Firstly, does the console display 'TAFAS' after several rings?
Oops, TAFAS does not work for extension-to-console calls. Might want to keep that in mind! There is a work-around, but it's kinda clunky and requires a little 'creative' programming!
Oops, TAFAS does not work for extension-to-console calls. Might want to keep that in mind! There is a work-around, but it's kinda clunky and requires a little 'creative' programming!
Re: Mitel SX-50 - 01/21/10 02:12 PM
Yep, fun fun fun...