SX200 EL Save Busy Out Status...Has anyone seen this? - 08/30/10 10:47 AM
I have a customer with an SX200 EL running Q46.0.10.
A year ago I turned off Save Busy Out Status on his LS trunks because the CO cut a line and when they fixed, I had to go onsite to return his service.
My tech was just out there again and the lines were busied out but we weren't saving the status and there was no trouble with the CO. Besides busying out via Maint is there another way the system would busy out the lines and not return them to service when the trouble is cleared?
A year ago I turned off Save Busy Out Status on his LS trunks because the CO cut a line and when they fixed, I had to go onsite to return his service.
My tech was just out there again and the lines were busied out but we weren't saving the status and there was no trouble with the CO. Besides busying out via Maint is there another way the system would busy out the lines and not return them to service when the trouble is cleared?