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Posted By: CooperMan SX-200 ICP SMDR DATA - 12/13/10 07:44 AM
Guys this is my first post but I have been reading a lot. I have MicroCall call accountting software. I had this setup on a PC and it was running fine until last week. The PC is dead so I thought no big deal I will setup on a new PC. So I reinstalled MicroCall but I can not get the data collection to work I'm using the recommended setting from the help file for the IP setting 10.22.161.1 port 1752. When I look in the MicroCall error log I get TCP/IP Server 10.22.161.1:1752 Connection Refused. Is there some place on the SX-200ICP I can look to see if the port is set to 1752 or something else. I know this thing works I just need to figure out the correct setting.
Posted By: Lightning horse Re: SX-200 ICP SMDR DATA - 12/13/10 08:54 AM
Start with Form 34. That should give you the info you need to look for the IP setting. If you don't know where it is, you need to contact a Mitel certified tech. Messing around in the forms (Deep Progamming) can get you, and/or the system, in serious trouble! frown
Posted By: TDS Re: SX-200 ICP SMDR DATA - 12/13/10 03:43 PM
try this range 61320 to 61328
these ports are normaly used for hotel interfaces
Posted By: jonmyk Re: SX-200 ICP SMDR DATA - 12/13/10 04:55 PM
To my knowledge port 1752 is for the 3300ICP not the 200ICP. Ports 61320 - 61328 are the data ports for the 200ICP if you can't connect to the printer port for the SMDR.
Posted By: R D Re: SX-200 ICP SMDR DATA - 12/15/10 05:35 AM
Is the ICP an MX or CX Controller?
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