We're currently running I believe release 4.1 on our Mitel 3300 MXe. We have the old version of MAS (whatever it was called) running on a Dell R200 server next to the phone controller.

I put a request into our vendor to get us updated to Release 5 and the latest MAS to fix a handful of issues we have.

I'm being told that in order to upgrade to MAS, that R200 has to be upgraded to an R210. Now I do see that's the system they deploy from the factory (as the R210 I'm sure is the most recent model), but why would I have to replace a server that I thought was already overkill? We BARELY use the MAS functions but I dont want to give them up.

If MAS can run under VMware I'm wondering why the hardware itself is so specific.

Clickclickclickclick Hello?

It's hard to say their reasoning. Maybe this upgrade adds the consolidation of UCA. It more than likely will still work under same load. You may want to jusy increase memory on the R200 if possible and try it before purchasing a new one.

Vendor is basically telling me they wont install it on anything but an R210, or on a VM with 4 dedicated cores and 8 gigs of ram.

This thing runs one teleworker phone right now..I can't justify $8k to "update" the phone system!

Go to a different vendor, for a second opinion?