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Posted By: panda 3300 EHDU Mid-Call features - 07/18/12 01:04 PM
I have a 3300 MXE release 5.0 and the External Hot Desking is working except for the mid-call feature. When I call in on my PSTN and connect to a 3300 internal extension and try to press 3 for conference all I hear is the DTMF tone at both parties. I have mid-call enabled.
System options: External Hot Desking - Single Digit Mid Call Features is set to "yes"
In my cos for the EHDU cos 21 I have Hot Desk External User - Allow Mid-Call Features set to "yes"
I have tried playing with the answer supervision but to no avail, it is like I do not have a DTMF receiver while on the analogue PSTN trunk and if not I am not sure how to hold one.
Posted By: Yanick Re: 3300 EHDU Mid-Call features - 07/19/12 05:01 AM
Don't you have to press flash to invoke the feature?
Posted By: panda Re: 3300 EHDU Mid-Call features - 07/23/12 07:32 AM
the feature codes do not work as I believe there is no DTMF receiver.
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