atcomsystems.ca/forum
Posted By: tday Mitel MX sx200 Wake up calls - 03/12/15 01:48 PM
I have a property with a Mx controller with the embedded voicemail. They have a Rad in the VM setup for wakeups. If the front desk sets it from the console it works fine. If a guest gets in and sets it thru the rad it says it is set but does not go off. I can not find anywhere that this option can be set up for guest to do. I was never aware of guest being able to set their own thru mitel embedded mail. If this is possible how does it work?
Posted By: tday Re: Mitel MX sx200 Wake up calls - 03/12/15 03:10 PM
ok well the issue as it turns out is that the Voicemail is restricted in form 5 to call guest rooms since they use auto attendant. They do not want someone to dial the guest direct. Now if we enable that all works. So I switched the rad from ten 1 to ten 2 which allows Vm to communicate with it but it still will not call the room when it is set thru vm. Any ideas on this?
Posted By: fifty5footer Re: Mitel MX sx200 Wake up calls - 03/13/15 02:12 PM
In form #4, make sure you have an access code set for "automatic wake-up"
© Sundance Phone System Forums - VOIP & Cloud Phone Help