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Posted By: Answer The Phones Beep on Call recordings - 01/19/16 01:05 PM
Hi All,
We have a customer into which an Oaisys call recorder has been installed doing indirect call recording extension side.
When a recording is played back a beep has been inserted every 45 seconds.
How do we stop the recorder doing this? I can't find a parameter that does this anywhere. Other sites we have don't do this.

Thanks
Posted By: Answer The Phones Re: Beep on Call recordings - 01/22/16 04:06 PM
Really? Nobody else has a beep every 45 seconds?
Posted By: Rcaman Re: Beep on Call recordings - 01/23/16 06:10 PM
I'm not familiar with Oaisys, however, I know Mitel recently acquired them. In the US, most states require a beep or, at least, informed consent. All of the recorders we use have a programmable feature to turn it off or on. If you have access to the manual for your device, I am sure you can find it.

Rcaman
Posted By: Answer The Phones Re: Beep on Call recordings - 01/23/16 09:12 PM
Yes I did read the manual before posting. The documentation is all available on the Oaisys website. None of it mentions a tone. There are tone settings in the recorder, but they are all unticked.
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