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Posted By: tday Mitel SX200 AX CID - 08/23/18 04:23 PM
When a call rings in it shows up as the DID that the customer called. After they answer then it shows the Callers information. Is there a way to have it show the Callers info instead of the DID while it is ringing?
Posted By: DSU Re: Mitel SX200 AX CID - 08/24/18 09:16 PM
I believe after 2 rings the CID gets passed to the PBX. I don't think there is any way to change that.

Rich
Posted By: Steve Layton Re: Mitel SX200 AX CID - 08/25/18 06:34 PM
Do you have these COS options enabled: Trunk 811, 800, set 613, 502?
Posted By: westerntelephone Re: Mitel SX200 AX CID - 09/02/18 01:13 PM
Don't enable COS option 800 on PRI!
Posted By: tday Re: Mitel SX200 AX CID - 09/05/18 05:09 PM
Set COS option 613 was disabled but 502 was enabled. Trunk COS option 801 is enabled and 800 is disabled. I enabled 613 and will see what happens thanks!
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