What is the procedure to do an unsupervised offsite transfer from the console?
COS 245, 208 for console, trunks. Disable COS option 200. System option 21 enable. Program FAC 03 Call fwd all calls. Form 30, Device Interconnection table, connect devices together. Program form 31 for destination number.I usually program an unused extension for call forward in form 9 to the speed dial bin. Make the abbreviated speed dial access code to something easy (8)(99) being the bin number storing the external call).(remember the "9" before the outside number.
Thanks I'll give it a try on Monday. Glad I asked, a bit more to it than I expected.
I'm having trouble connecting to the switch. Do you know what the pin outs are for the db9? I'm dialing in thru thru the modem, connecting but not getting a response.
Sounds to me like the modem is unplugged from the controller. Had that happen a few times.
No, I'm on site, not sure if I have the properly wired db9. I am connecting to the switch, but can't get a response..I hit enter 3-4 times and nothing.
Your previous post says you are connecting through the modem..
Well my cable from laptop to maintenance port is db9 female to db9 male.and I'm pretty sure it's straight through. Have you worked on the SX200 switches before?
The cable to the modem has to be a null and the Baud for the serial ports need to be set to 9600.
Yes I have, enough to get me in trouble. Is there a doc that shows the pin outs? My old laptop and cables got ripped, I'm on site, dialing into the modem to connect, I am connecting to the switch but not able to bring up the menu.
If you're on-site, why not just use the console to program? How are you connecting to the switch through the modem if you're not using a PC?
The cable to the modem has to be a null and the Baud for the serial ports need to be set to 9600.
No, the cable from the switch to the modem is straight through. 2-2, 3-3, 5-7. The cable to program the modem is a null modem cable.
I finally got in. Now that I am I don't understand the device interconnection table entry. Also what are the ranges for index numbers in form 31? Thanks..
Going to "Review" in form 31 will show you devices.
I"m sorry but I don"t understand what to do with form 30. Under review I see 01 sta/sets ,02 console, 03 loopstart, and a bunch of undefined. I have all he other forms programmed. How do I call forward a station to a speed dial bin?
So form 30 just allows or disallows different connections between devices.
01-Stations/Sets
02-Console
03-Loop Start Trunks
04-Ground start trunks
05-DID/Tie Trunks
06-E&M Trunks
Its's a grid. Where 1 intersects 2 there should be an * asterisk. There should be asterisks from 01- all the way across. That just means Stations can connect to anything. But that's not important. Only 1 through 6, 2 through 6, 3 through 6, 4 through 6, 5 through 6, 6 through 6. All intersecting points should have an asterisk *. That's important to allow trunks to connect to each other on a call transferred off-site.
Now, assign in form 31, a speed dial bin with the number in the bin. Let's just use speed dial bin 20 as an example. Chose insert, 20, the speed call, then enter the number in the number field, including the "9".
Go to form 09 and choose your extension you want to be forwarding off-site. Choose "more", review, Call Fwd. Enter always, speed dial 20. Should work if you have already allowed trunk to trunk transfer and abbreviated dial access to all pertinent classes of services for trunks, console, and stations. Good Luck!
Thanks you so much, westerntelephone, for your patience. Finally got it to work.