This one has me puzzled???? Nortel 61C PBX w/Meridian Mail and 2616 w/Display Phones.
I have a phone that will not light the message light or flash indicator arrow when a message is left. There are no other appearances of this DN on any other phone and message indicator in voice mail is set to Prime DN. This is an ACD phone.
Key 0 ACD
Key 1 Prime DN 839
Key 2 Secondary DN 439
Key 14 Message waiting

I have rebuilt the phone and Voice mailbox and have had no luck.

Thanks
Craig

Have you made sure message waiting is allowed in cls.

MWA is in CLS

Crabb,I apologize for not getting back to you,but I had a family medical emergency,if you still need help,please email me at "[email protected]".
Bruce

DTMF,didn't you leave a response???

not me You be the Nortel man

The reason it doesn't work is because an ACD phone is not allowed to have message light feature.

Fixtel - I know this will work because I have 50+ other 2616 phones that are ACD and their Message Waiting lights work. So I know it works. I have this phone built exactly the same way.

Crabb
Well if you have 50+ other phones that have it, then what's the problem.



[This message has been edited by test-ok (edited 05-16-2001).]