External Transfer Help - 05/10/05 07:22 AM
We have a Nortel Modular ICS. I'm trying to set up external transfer by dialing an extension. i.e. you transfer a call to extension xxxx and it goes to an outside phone number. They would basically be phantom extensions (never be picked up in the office). No need for direct dial in to these numbers either.
I have seven or eight different external transfers I need to set up, so I don't really want to have an actual extension with a phone forwarding each of them. I also need to give access to 50+ people, so setting up transfer to a hot-button on each phone is impractical.
Is this possible with Nortel?
I have seven or eight different external transfers I need to set up, so I don't really want to have an actual extension with a phone forwarding each of them. I also need to give access to 50+ people, so setting up transfer to a hot-button on each phone is impractical.
Is this possible with Nortel?