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Posted By: morganks Norstar V 1.1 - 06/08/05 09:43 AM
The company has Norstar MICS with version 1.1. They would like to upgrade thier software and maybe add some voicemail. What is the process for upgrading the software? Thanks
Posted By: BCMguy.com Re: Norstar V 1.1 - 06/08/05 10:10 AM
If you don't mind reprogramming the system, it is as painless as purchasing the new software, plugging it in (power down first), then programming. If there are a lot of phones in complex configuration (or you just don't want to reprogram), you will have to upgrade in a couple of steps, using the "upgrade tool". This process saves most of the reprogramming, but I have heard of people losing everything anyway.

Good Luck!



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BCM Guy
www.BCMguy.com
Learn more about the Nortel Networks Business Communications Manager HERE !
Posted By: morganks Re: Norstar V 1.1 - 06/08/05 05:35 PM
Will all of the telephones accept new software?
Posted By: BCMguy.com Re: Norstar V 1.1 - 06/08/05 05:46 PM
All old Norstar phones are supported in new MICS software. If your phone model numbers are M7xxx or T7xxx, they will work.


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BCM Guy
www.BCMguy.com
Learn more about the Nortel Networks Business Communications Manager HERE !
Posted By: morganks Re: Norstar V 1.1 - 06/08/05 05:49 PM
Thanks for all your info!!!!
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