blanking a line button on ICS or DR 5 - 07/07/05 07:32 PM
I understand that this is supposedly not possible on a Norstar ICS or 824 w/Dr5: doing a "Feature, *, 1, Hold" and blanking a line button. You supposedly cannot blank a line button.
Here's what happened, a 7324 set w/ 6 trunks assigned to it with the rest of the soft keys programmed with external autodial numbers. I assigned a 7th trunk and it appeared on the next button after the 6th line button (it over rode the external autodial). The customer requested it to be moved and after moving it, for whatever reason at the time, I was able to blank it. I even did "Feature, *, 0" to try and find it but it was gone. I had to go into programming and unassign it and then re-assign it to bring back.
Is there actually a way that a line button can be blanked or was I hallucinating?
Here's what happened, a 7324 set w/ 6 trunks assigned to it with the rest of the soft keys programmed with external autodial numbers. I assigned a 7th trunk and it appeared on the next button after the 6th line button (it over rode the external autodial). The customer requested it to be moved and after moving it, for whatever reason at the time, I was able to blank it. I even did "Feature, *, 0" to try and find it but it was gone. I had to go into programming and unassign it and then re-assign it to bring back.
Is there actually a way that a line button can be blanked or was I hallucinating?