atcomsystems.ca/forum
Posted By: kaka Picking up a new extension - 04/12/07 08:39 AM
Hello All,
I am a Network Admin in a small company and
we have a Norstar meridian phone system with 12 T7316E and 2 T7208 handsets.
Recently we employed a new employee and I want to give her a T7208 with a new extension. But When I plug the T7208 into the system, it picks up a currently assigned extension number that is not being used at the moment.

My question is that how can I force the T7208 to pick up a new extension number or better, how can I assign a specific extension to this old T7208 handset?

Thank you for your help and time.
Regards,
KAKA
Posted By: Nickels Re: Picking up a new extension - 04/12/07 09:02 AM
Welcome to the board K.
welcome welcome

This would be something that is a little more difficult that just a simple procedure. It involves passwords and installer access which is not permitted on this web board. Someone may choose to send you a PM with some instructions or someone you can call to get help. Sounds to me like you need a DN change and then add the mbox. Do you have a local telecom company to call?Telemarv services in Ottawa is one of the best on this board.
Posted By: kaka Re: Picking up a new extension - 04/12/07 09:16 AM
Hi Nickels,
Thank you for your warm welcome emoticons. smile

I'm not sure if this helps but I have all access to [Edited to remove passcode information].
The T7208 that I want to assign a new extension picks up the extension 41 which I reserved for a special purpose. Extensions in our company starts from 22 and goes through 34. And now, the time is to use the extension number 35 for our new employee. The T7208 picks up the extension number 41 which I'd like to keep.

Do you think assigning extension # 35 to the T7208 requires professional help? I though I could assign any extension number to any handset that I want. No?

Thank you. smile
Posted By: MacGyver Re: Picking up a new extension - 04/12/07 10:10 AM
Hi kaka and welcome

For security reasons we ask that you not post passwords, security codes, usernames, or other sensitive data in the open forum. If you are working with a tech, you may send those via the PM feature.

Thanks for understanding. :thumb:
Posted By: Mike Evans Re: Picking up a new extension - 04/12/07 11:38 AM
Find the distribution block for your system extensions and run a new cross connect from extension 35 to the station cable of the location you'd like that extention to appear.
Posted By: vad60 Re: Picking up a new extension - 04/12/07 07:11 PM
Hey kaka,
Welcom to the board!
If you know how to get in go to System Programming, press Show, dial old DN number then Dial new DN. That is all. Assign new mailbox, Forward your ext.Fo NA to VM in Capabilities and you done.
Posted By: kaka Re: Picking up a new extension - 04/16/07 12:56 PM
Hello,

Mike Evans,
Thank you for your time for your advise. The cabling has already been made. Every desk in our office has an RJ-11 plug to the main board.

vad60,
I was thinking of doing what you suggested but I need a clarification; So, the T7201 picks up extension # 41 as it is now. I want to assign an extension # 35 to it. If I go to the system programming and change Old DN:41 to New DN:35, am I still going to keep the extension 41? Because extension 41 is in use for an remote employee who can call in and check her voice messages.
All I want is assigning extension 35 to the T7208 without deleting or modifying old extension 41 so that the remote employee can still have access to her voice mail.

Thank you everybody in this community to accept questions from a neewbee like me! smile to come up with solutions.
Posted By: MooreTel Re: Picking up a new extension - 04/16/07 02:37 PM
The recommended method is do a cross connect at the equipment field as Mike Evans stated. This way your extensions & port numbers don't get too messed up.

To avoid the problem that you are having now, I always place "Guest" mailboxes outside the range of present & possible future extension #'s.

Vad60's way is a valid way as well, but is not a recommended shortcut to use.

Dave
Posted By: vad60 Re: Picking up a new extension - 04/16/07 04:19 PM
MooreTel is right,

If you want to make sure that port 1001 is Ext.221 and lets say port 1012 is Ext. 232 you better change crossconnect, but if you don't care you can go ahead and do DN renumbering.
Kaka,
as soon as you will assign ext.35 to 41 then Ext.41 automatically wiil take #35. So you are doing a simple swap and not loosing 41. It will be the same Guest mailbox as used to. Besides who told that DN renumbering is not recomended. It is a system Feature wich is available for convenience and usefull as well.
Posted By: BOBCOMM Re: Picking up a new extension - 04/16/07 10:07 PM
YES---DN RENUMBERING IS ACCEPTABLE--BUT BE KIND TO THE NEXT TECH TO COME ALONG BEHIND YOU---STICK A NOTE ON OR NEAR THE KSU TO ALERT THE NEXT TECH THAT COMES BEHIND YOU SO THEY KNOW THE EXTENSION THEY ARE WORKING ON MAY NOT BE ASSIGNED TO THE DEFAULT PORT ( A REAL TIMESAVER ).
Posted By: FixPhones Re: Picking up a new extension - 04/17/07 05:38 AM
Is it possible station relocation is turned on?
Posted By: proudscorpio Re: Picking up a new extension - 04/23/07 01:13 PM
Do you have the Set Relocation option turned on?? if so you should turn it off first and then you can go in and rename the DN to be the extension you want.
Posted By: moonbug Re: Picking up a new extension - 09/02/16 11:40 PM
On the distribution block with default setting first pair as extension 221, if you connect a phone to wire pair 5, will it get extension 225 automatically or does the phone have to be programed for extension 225?
How do you program new phone for extension 225 after plugging it to pair 5.
Posted By: MooreTel Re: Picking up a new extension - 09/03/16 11:44 AM
You are correct. However, in the future please start your own thread if not specific to the topic. Also this thread is from 2007.

welcome
© Sundance Phone System Forums - VOIP & Cloud Phone Help