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Posted By: avasquez55 BCM Monitor will not connect - 08/22/07 09:25 AM
I am consulting a local business with their BCM50 that was installed on 10/05 with the latest software version available then. They also have Callpilot software. - When I attempt to log into the BCM Monitor either via the shortcut to the actual program on the computer the software is installed on or via the Element Manager option it will not connect. The system goes through the motions of attempting to log in in idle for about 2-4 minutes and then the following error "unable to connect (ip address of swicht) - error 80011" the ip has been verified correct and the connection is active since I can use the Element Manager and the CallPilot software. Any suggestions???

Thanks in advance for your help.
Posted By: telemarv Re: BCM Monitor will not connect - 08/22/07 10:38 AM
Reboot the BCM.
Posted By: avasquez55 Re: BCM Monitor will not connect - 08/22/07 02:33 PM
Thanks i will try that..
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