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Posted By: kent17 Message Limits - 09/19/07 06:38 AM
I have a Startalk VM, one of my users apparently isn't the best at checking his messages and has filled his mailbox. Is there a way to increase the number of messages that a mailbox can hold? Is this a system default, or per mailbox setting?

Thank you,
Posted By: Crowtalks Re: Message Limits - 09/19/07 08:40 AM
You can change the Class of Service per box.
Each Class of Service allows different message retentions, etc.
Posted By: kent17 Re: Message Limits - 09/19/07 08:42 AM
Thanks,
How do I know what settings each class of service has?
Posted By: luv2ski Re: Message Limits - 09/19/07 09:21 AM
COS Startalk Mini and Startalk Flash
Class of service values:1 2 3 4 5 6 7 8
Prompt language P A P A P A P A
message time( minutes) 15 15 15 15 5 5 20 20
" length (in minutes) 3 3 7 7 3 3 2 2
Retention period days) 30 30 0 0 7 7 15 15
Personal greeting Y Y Y Y Y Y Y Y
Greeting length minutes 1 1 1 1 1 1 10 10
Group Lists Y Y Y Y Y Y Y Y
Offpremise notification Y Y Y Y N N Y Y
Retry intervals min 5 5 10 10 n/a n/a 30 30
Number of attempts 3 3 5 5 n/a n/a 9 9

0=indefinite retention
P=primary language
A=alternalte language
Posted By: kent17 Re: Message Limits - 09/19/07 09:28 AM
Thanks Luv2ski, I saw that this is in the installers manual, but unfortunately our installer did not leave one on site for me. I am definately going to request on.

Thanks again
Posted By: bcox Re: Message Limits - 09/19/07 07:56 PM
Is this the old Startalk? If so, then you can edit COS values using Hyperterminal. I'm not sure the Mini COS can be edited. The Flash COS can't be changed.
Posted By: luv2ski Re: Message Limits - 09/20/07 03:59 AM
You know, i assume when someone say startalk they mean a flash. Only because if you got a old startalk a,b,or c I believe they are now considered antiques and should be unplugged and replace immediately
Posted By: kent17 Re: Message Limits - 09/20/07 05:09 AM
It is a flash, thanks again for all the help. This is one of the best forums around.
Posted By: bcox Re: Message Limits - 09/20/07 04:07 PM
luv2ski,

True in most cases, but the old battleship anchors did give you up to 500 mailboxes.
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