PRI Issue - 09/28/07 05:20 AM
Normally I'm the one answering the questions, but today I'm seeking
I have a customer running MICS 6.1MR with a recent upgrade to a PRI/DID's. All works well except when trying to call overseas As you all know overseas calls begin with 011. As soon as you dial 0 the carrier operator comes on "May I help you?". The carrier (Telus) of course says it's a system issue, but I see no problem in the PRI setup to cause this. I say it's a carrier problem and we are at an impasse.
Any advise would be appreciated.
I have a customer running MICS 6.1MR with a recent upgrade to a PRI/DID's. All works well except when trying to call overseas As you all know overseas calls begin with 011. As soon as you dial 0 the carrier operator comes on "May I help you?". The carrier (Telus) of course says it's a system issue, but I see no problem in the PRI setup to cause this. I say it's a carrier problem and we are at an impasse.
Any advise would be appreciated.