Unfified Manager > Services > Telephony menu not displaying - 12/06/07 02:43 PM
Hi,
When logging onto the unified manager and then going to the services icon on the left hand side, and expanding the menu; a whole host of options appear but I'm interested in the telephony icon, which is supposed in turn to have a whole host of other options within it (according to the help file) Unfortunately, our one does not, and simply displays a back up / restore option. I was looking to change some of the names of ther dn's on the system (staff changes) as well change around the order of a hunt group that had already been set up. I have instead tried to manually set up the hunt group and asked for help in another post, and probably quite rightly was told that it is a dangerous thing to be doing - if you dont know what you're doing. Therefore does anybody know what the problem could be with the missing telephony options within the unified manager, which would enable me to change the settings in a GUI format? Thanks in advance.
When logging onto the unified manager and then going to the services icon on the left hand side, and expanding the menu; a whole host of options appear but I'm interested in the telephony icon, which is supposed in turn to have a whole host of other options within it (according to the help file) Unfortunately, our one does not, and simply displays a back up / restore option. I was looking to change some of the names of ther dn's on the system (staff changes) as well change around the order of a hunt group that had already been set up. I have instead tried to manually set up the hunt group and asked for help in another post, and probably quite rightly was told that it is a dangerous thing to be doing - if you dont know what you're doing. Therefore does anybody know what the problem could be with the missing telephony options within the unified manager, which would enable me to change the settings in a GUI format? Thanks in advance.