Call Center Reporting - 12/01/08 09:10 AM
I recently installed the Nortel Call Center Reporting software for a customer. When I left, it seemed to be running just fine, however, he says that it isn't working correctly. Apparently every couple of hours when he tries to run a report, he gets a "this page cannot be displayed" message. If he goes and restarts IIS, it works fine. Has anyone else ever had a problem like this and have a possible solution to it? He has a Call Pilot 150 w/ 3.1 software and the MICS is running XC7.0. Thanks.