Call Pilot 150 CCR Tree Auto Attendant - 03/02/10 06:26 AM
I have Nortel Call Pilot 150 (v31.10.14.22) which I have set up a CCR tree with sub-menus. All works well except for Auto Attendant.
One first level (1.0)of CCR tree with main choices, if a person does not select anything it defaults to the auto attendant.
If a person select a sub-menu (1.1 or 1.2) with another set of choices and does not select anything, it will say "exiting the system" and disconnect the line. NOT GOOD!
I want it always to default to auto attendant in any level of CCR tree if no choices are made. Or at least to automatically repeat the CCR level tree choices.
One first level (1.0)of CCR tree with main choices, if a person does not select anything it defaults to the auto attendant.
If a person select a sub-menu (1.1 or 1.2) with another set of choices and does not select anything, it will say "exiting the system" and disconnect the line. NOT GOOD!
I want it always to default to auto attendant in any level of CCR tree if no choices are made. Or at least to automatically repeat the CCR level tree choices.