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Posted By: RM SYSTEMS MICS DID Question - 02/07/13 12:13 PM
Customer has older MICS with DID,s. Secretary wants to pick up bosses calls so I programmed his DID line to appear and ring on her extension. It works fine except when boss is on a call, the second call does not ring through to secretary's extension. Is there a fix for this? Thanks.
Posted By: MooreTel Re: MICS DID Question - 02/07/13 07:39 PM
You could try CFB to her telephone...If she answers, she can then send it to his VM. If she doesn't answer, it'll still go to his VM.
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