Auto Atendant issue - 05/06/14 06:18 PM
Hi all,
New to the forum but have been supporting BCM 400 / 50's as IT Manager for a credit union for 5 years.
I just finished setting up a USED BCM 50. I copied the CCR and AA setting from the other BCM's into the USED one.
I have one AA setting that is routes calls to our call center. I can dial the DN from within the branch, but when selected by the AA I get "The person you have called is not available"
Any ideas?
New to the forum but have been supporting BCM 400 / 50's as IT Manager for a credit union for 5 years.
I just finished setting up a USED BCM 50. I copied the CCR and AA setting from the other BCM's into the USED one.
I have one AA setting that is routes calls to our call center. I can dial the DN from within the branch, but when selected by the AA I get "The person you have called is not available"
Any ideas?