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Posted By: ltcomm Call 1 key - 06/24/14 06:56 PM
Hello All
I was out at a customer that had a MICS with PRI and I noticed they where putting calls on hold that appeared on all the other phones.
When I did feature *0 then hit the keys they said :
Call 1
Call 2
Call 3
Call 4
They appear to be some kind of park buttons.
Dose anyone know how to program these keys?
Posted By: NTlayoff Re: Call 1 key - 06/24/14 07:09 PM
They start with
Feature * 520 - Call 1
Feature * 521 - Call 2
etc...
Feature * 535 - Call 16

Posted By: NTlayoff Re: Call 1 key - 06/24/14 07:12 PM
You can put Call 1-5 for all phones in the Sales Group.
Call 6 - 8 for all phones in the Service Group
Etc......
Break them up any way you want to.
Posted By: JimmyT Re: Call 1 key - 06/24/14 08:41 PM
The feature is called SWCA (system wide call answer)
Posted By: ltcomm Re: Call 1 key - 06/25/14 03:19 AM
Cool thanks guys.
Learn something new every day smile
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