I was installing a new line which is 073 as line pool b so when ext 332 would dial 8 would go to that line but when I do that it shows access denied. I did put line in pool b. Not sure where I went wrong
Thanks

Did you give that extension access (permission) to use Pool B ??

Yes

I went to system programming access codes and line pool pool a had none but when you dial 9 it will work for the other lines. Now my line which is 073 needs to be put in access codes line pool b 073 is that right
Thank you

9 working on the other lines is because 9 is the external access code (Which I always change to the same as Pool A) 9 is known by everyone...

You have to make Line 073 as Pool B as well.

Thank you

Well got it to work but they have to dial 073 to get line instead of 8