NAM on MICS - 01/16/18 02:21 AM
All of my compatibility Charts only go up to 6.1
Does anyone have a chart for 7.1?
I would love a copy.
I have a customer with a MICS 4.1 and NAM Voice Mail.
Problem is it just does a reset when it feels like it.
Not a Power issue - it is now on a brand new UPS. - same problem.
If I have to replace the KSU I would like to go to 7.1 since it has a PRI.
But then I have to make sure the NAM VM will still work.
I have a feeling it will not.
I could just try a new power supply - not too expensive.
I could try a new Software card - 4.1 - will it keep its programming when I replace it?? Will it keep the PRI key code?
The next step is to replace the KSU. and s/w card. Does that great piece of ____ Avaya still change Key Codes for a new Sys ID ?
Trying to find the fix for the reset and keep the costs down for the customer.
Thanks for any feedback.
Does anyone have a chart for 7.1?
I would love a copy.
I have a customer with a MICS 4.1 and NAM Voice Mail.
Problem is it just does a reset when it feels like it.
Not a Power issue - it is now on a brand new UPS. - same problem.
If I have to replace the KSU I would like to go to 7.1 since it has a PRI.
But then I have to make sure the NAM VM will still work.
I have a feeling it will not.
I could just try a new power supply - not too expensive.
I could try a new Software card - 4.1 - will it keep its programming when I replace it?? Will it keep the PRI key code?
The next step is to replace the KSU. and s/w card. Does that great piece of ____ Avaya still change Key Codes for a new Sys ID ?
Trying to find the fix for the reset and keep the costs down for the customer.
Thanks for any feedback.