Feature *1 reboots cics everytime

Any one have any thoughts on this?
I don't have the software version offhand.

Just curious...

M7100 & M7100N only:

If you are on a call press hold to hold or press Rls to clear.
Press Feature *1.
Dial the external number.
Press Hold to store the number.
Label the new key.

ll telephones except M7100 & M7100N

If you are on a call press hold to hold or press Rls to clear.
Press Feature *1.
Press a memory key.
Dial the external number.
Press OK to store the number.
Label the new key.

Note: You cannot program autodial on memory keys assigned as Handsfree/Mute, intercom or line keys.

Does any of this help?

Strange.
Check all the keys to see if any are stuck down. Some weird key combo?

Jim

No keys stuck. It does this shutdown/reeboot from any set.
Sooooo weird. Im thinking a software problem. if no one has ever heard of this trouble before.

Sounds like corruption, try a Startup and re-program (or restore from a backup) to clear bugs.

Mike do you have an update yet?

Thanks

No update. Customer did not want to Startup. Must be some kind of corruption.
Thanks

That is a good update, now we know something.

Thanks!