I have a panasonic kx-tx624 phone system, and recently purchased a tvs50 voicemail system for my home. I have searched the boards and been doing research for a few days before posting the following question:

I have 2 lines, (co1, co2). All I would like is for the voicemail system to pickup after 5 rings on either line. I never change out of day mode, I really don't use the system for anything other than making and sending calls, and intercoms between the rooms. Basically what I want is voicemail that picks up and says "hello..blah blah...for frank press 1, mike 2, andy 3, etc..."


ANY and all help is greatly appreciated!

This shoudl work fine. I have the same general setup with the 624 and TVS-50. I only have 1 line, but it picks up after 5 rings and gives the caller the option to press 1 for mom, 2 for dad or 3 for the kids to leave a message.

Yes, that is exactly what I want. I guess I should further my original question to clarify that "how" is what I need to know Thanks!

well one thing we need to know is do you have a pc. if so then great all you need is a serial cable with a null modem adpter
or a null modem cable
what you want to do is setup up what is called a custom menu this is not the easest thing to do without a pc but can be done post back and let us know.you can setup using the dip switches to aa mode but custom is much more controlled

peter

Yes, I do have a pc and null cable, and have connected to the tvs just fine. I set up 4 mailboxes and everything appears to be right.

Where I get into problems is where to set the number of rings. Is it done through the 624 or through the tvs50? I guess I'm kinda lost as to where to go now. I've never set one up before, but I am very quick to learn and run the entire IT department where I work, so hopefully I can follow all the advice and help I get

its on the phone system
prog no:411
prog no:412
prog no: 413

only program the port the v/mail is connected to (ie 07,08 or 15,16

its in the manual or i mailed you the page

Frdeluca, you've got mail

Thank you all so much!

Just for the record, everything works flawlessly, EXCEPT that for some reason, my phone system only allows me to set 411-413 to 5, 10, or 15 seconds. In order to get 5 rings I had to add a 10 seconds delay on the TVS itself - which results in me waiting 10 seconds before i can log into voicemail to check messages. It is livable, but is that something software can fix? I have Y581.

15 Secs. translates to about 3 rings.
In order to have more of a delay, 4 or 5 rings
you need to do exactly what you did.
With the TA 624 those are your only choices.
Gem

well gem there is one difference (in the euro system )the timer goes up to 30s i will watch for that in the future.sorry for the mis info frdeluca