I have a Panasonic KX-T7731 - How do you transfer a call directly to voicemail without it ringing on the other end. Does the phone need to be on "Do Not Disturb"?

T,
I see you found the "post new topic" link.
There are a few ways to do this.
If your referring to after a call has been answered by an attendant then all you need is a (VTR) voice mail transfer key on the set.
While during a conversation you would press the VTR key, press a DSS key or dial an Ext. with voicemail and hang up.
Rather the list the other options, is this what your looking for?
MrG

How would I create a VTR? :confused:

see flexible button programing in your user guide

program then button then 94 xxx (xxx= Vm Ext #)
this is for the 824

Can this be done from the phone itself? The ext. # is 104, so do I do this:
Program + PF button + 94104 + program

I hope I am not being annoying but the tech we have doesn't really know what he's doing and he took our manuals. So, I can't look up the button programing in the guide. He has my boss's DND button light all the time in order for her VM to pick up after 4 rings.

yes must be done at each ext
is this a 824 why not set via software

Are you talking about model #824?? Ours is a Panasonic KX-T7731. So, would I use the same format for the 7731?

T, I don't believe a PF key will work.
As I recall it has to be a DSS key so choose a button with a LED.
At the phone,press program, press a DSS button,
( on the left bank of buttons on a 7700 series set)press 94 and the 1st voicemail Ext.,(It will probably be 107 or 115 then press store.
MrG

Sorry t g is right did not read your post closely
dss button only

Unless I missed something, or old habits of not RTFM, but your voice mail has to be 107&108 or 115&116. It has something to do with the availabe DTMF receivers. That was true of the 624 and I believe it's still true for the 824.

When you get around to reading the button programming, it will tell you that VTR has to be a C.O. type button (the left side buttons with LED's) of a 77xx phone.

Carl

YES! It worked. Thank you for your help.