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Posted By: 94astro TDA Multiple icm calls? - 11/28/08 05:57 PM
TDA600

Does anyone know how many intercom calls one phone can recieve and how to hold and retrieve them? This customer wants the receptionist to be able to put more than one intercom call on hold to retrieve additional ones coming in, and be able to retrieve those held calls.
Posted By: brokeda Re: TDA Multiple icm calls? - 11/28/08 09:45 PM
4.2 or 4.3 and up can have multiple DN keys, they call it PDN.
Posted By: 94astro Re: TDA Multiple icm calls? - 11/29/08 11:12 AM
Thanks...
Posted By: 94astro Re: TDA Multiple icm calls? - 12/01/08 07:16 PM
Worked great, put 8 PDN's on her phone and she can take multiple intercom calls, put them on hold etc... Planned to put them on the DSS console but found out that PDN's can only go on the main set.

Thanks again.
Posted By: brokeda Re: TDA Multiple icm calls? - 12/01/08 09:36 PM
sdn can go on others, like a cover key.
Posted By: CHTECHdude Re: TDA Multiple icm calls? - 12/02/08 01:12 AM
You can also add a 7603 add on module if you have 76XX series phones and then you can add a lot more DNs and us a GDN on it.
Posted By: 94astro Re: TDA Multiple icm calls? - 12/02/08 07:19 AM
That's what we did, instead of deleting buttons on her phone we added a 7603.
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