atcomsystems.ca/forum
Posted By: georgeNY music on hold - 12/06/09 07:08 AM
with the TA824 what are the numbers i hit on the phone to hear the music on hold when i want to check it?
Posted By: MrGemini Re: music on hold - 12/06/09 07:26 AM
George, pressing 1 on the touch pad will toggle the MOH on & off.
-------------------
MrG
Posted By: georgeNY Re: music on hold - 12/07/09 06:40 AM
Hi MrG... thanks but i want to know how to check it and i recall there is a way to hear it on the phone as a test. is this the same? if i pick up on intercom and press 1? thanks
Posted By: Dalavar Re: music on hold - 12/07/09 07:53 AM
Don't pick it up just hit 1
Posted By: justbill Re: music on hold - 12/07/09 07:58 AM
I don't know this system, but I'm pretty sure he's talking about background music over the phones speaker.
Posted By: justbill Re: music on hold - 12/07/09 09:03 AM
I found the manual and what Dalavar and MrGemini told you is for the background music if enabled in system programming. Looks like default is disabled.
Posted By: georgeNY Re: music on hold - 12/08/09 07:21 AM
right. i just want to be able to find how to hear what i am pumping in music on hold (fed from my radio) -- a way to just monitor it to be sure its working from time to time.
Posted By: ictelco Re: music on hold - 12/08/09 07:59 AM
Here's an easy way: Place an intercom call from one extension to another, and press hold. The MOH will play just as though it is an outside call.
Posted By: georgeNY Re: music on hold - 12/08/09 12:16 PM
thanks I will try that!
© Sundance Business VOIP Telephone Help