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Posted By: Motohead Panasonic DBS ring/forward to Voicemail - 06/17/11 06:51 AM
I am working on a 96/72 DBS Ver8 in a government center I have a situation where a phone line CO#30 (The public defenders line) is direct ringing two phones the public defender and his secetary who is also in charge of zoning and in a ring group off an auto attendant for zoning calls. Public Defender calls(CO #30) that are going unanswered need to go to the public defenders mailbox (Amanda VM)but they are winding up in the zoning mailbox. When 2 phones are direct ringing the same line how do I program the call to go to a specific mailbox
Posted By: Motohead Re: Panasonic DBS ring/forward to Voicemail - 06/17/11 07:04 AM
Additional INFO:
I believe have used all 8 ring groups for other departments
Remove ringing from all phones except the Public Defenders for CO#30 and forward the phone to voice mail hunt group number and program call follower ID digits to mailbox.
Posted By: Motohead Re: Panasonic DBS ring/forward to Voicemail - 08/04/11 07:35 AM
So Panotechnic by saying to remove ringing from all other phones for co#30 are you saying there is no way to program "line ownership" on the panasonic. If so Ill have to direct ring to a single line port connected to a chime call forward No answer the chime to the public defenders mailbox program a direct pickup key on both the Public defenders phone and his secetary for the chime extension number and call it a day.
No you program the Co30 to ring at a particular extension and locally forward for a no answer 723 to your voice mail followed by programing CF ID to the type of voice mail you are using.
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