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Posted By: inopia TDA200 changes Caller IDs / no recall - 06/05/14 08:35 AM
Hello,

I am new to this Community and hope that you can help me to solve my problem with the TDA200 : )
I used the search function and read almost every thread about the tda200 and I have not seen any problem like mine.

Setup:
TDA-200
Model No.: PSLP1207
Around 50 telephones (e.g. KX-T7665)
Line: ISDN

Problem:
Incoming calls from certain numbers are manipulated.
E.g.: We receive a call from the number 0751 #####, the display of our office phones show 07751 #####. So somewhere a digit is added making it impossible to use the recall function.
Since a few days the same thing happens with calls from other numbers. 0407 gets changed to 04407.

I could not understand where this is coming from. I checked the Caller ID Modification, but then read that it would not matter, since we are using ISDN. The CLIP modification does not seem to be misconfigured as well.
I used the "ISDN Protocol Trace" and logged an incoming call from the above mentioned number. In the log the number was 751 #####, the display still showed 07751 #####.

I am stuck right here and have no clue where to look.
Any help leading towards a solution is appreciated.

Thank you very much.


Greetings
Mark


(Sorry for any mistakes or unclear phrasing. English is not my main language.)
Posted By: OBT Re: TDA200 changes Caller IDs / no recall - 06/06/14 06:39 AM
If it coming in correct on the trace then the system must be adding it
It is unusual to add a number second digit in. There must be something on the modification table for national numbers
Posted By: inopia Re: TDA200 changes Caller IDs / no recall - 06/06/14 11:30 AM
As mentioned above, the Modification Tables seem to be irrelavant since we are getting the CLIP via ISDN. I checked the tables anyway and they are all empty.
Posted By: KX-TDX Re: TDA200 changes Caller IDs / no recall - 06/18/14 07:14 PM
Originally Posted by inopia
As mentioned above, the Modification Tables seem to be irrelavant since we are getting the CLIP via ISDN. I checked the tables anyway and they are all empty.


Have you checked all four table modifications (1, 2, 3, 4)?, In all three tabs (Leading digits, Length of Digits, CLIP)?
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