Hi,

Newbie to Panasonic here. is it possible to program a key (using the Web maintenance console) on a KX-NT680 that can pick up incoming group calls?

3 phones ring at front office and back office want a key to pick up calls.

Thanks

The KX-NT680 is a phone not a system. What type of system is it? How do the lines ring at the 3 phones? It might(??) be relevant as to the type of lines.

yeah, sorry, its a NS700 system on SIP lines. calls come into a group with 3 users in the front of office. 2 user in the back office want the facility to press a button to pick up a ringing group call?

*40 always works, but you get the ringing phone from anywhere. In the Call Features manual, it lists the procedure for assigning DSS buttons to Group Monitor in 4.1.8

Carl

One touch button with *40 plus user group 01 02 etc

Put extensions into user group so only they get picked up