Is there a way for the Operator or Receptionist to sit at her desk and record mailbox greetings for the entire company as an Admin? My thinking is she would need to know all their passcodes for each mailbox.
Thanks,

Chaz

Hi Chaz

The receptionist can call the voicemail system and when it answers asking for the receptionist extension password, dial #6 then *and extension number of mailbox to record the greeting, enter their password, then 5-1-1 should bring them to record the message.

This seems like quite a bit of extra work for the Operator/Receptionist.

It would seem to me calling parties within a company, on private voice mail boxes would expect to hear the a recording of recipients voice upon leaving a message.

As with ANY voice mail system of this age which uses a HDD or Flash Memory to store software/firmware, messages, passwords, outgoing menu selection recordings etc. a current back-up can alleviate much headache in the event a restore is needed.

The HDDs wear from many hours of access (Read/Write). The flash memory utilized in the KX-TVA50 is less than perfect.

I experienced this with my KX-TVA50 which only monitors light traffic of two COs.

Having a recent back-up saved me hours of re-recording custom menu selection messages, greetings etc.

Thank you. I expected that they would need to know the passcodes of the users. I bet that changes their mind on having the Receptionist do this for a 100 plus phones.

Recording outgoing messages for 100 voice mail boxes is too much to ask a single person. I'd certainly never place that in the receptionist/operator's job description.

Initially when voice mail boxes are setup, they can have a temporary password. The user/employee can later change the password to something uniquely there own.

I remember a particular branch of a California bank chain had NO passwords set for the voice mail boxes.

It was unbelievable to me, however it wasn't my customer.

I was only there for the initial set-up of a new KX-TVA50 attached to a KX-TA824.