web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 2 of 2 1 2
Joined: Mar 2007
Posts: 13
John3 Offline OP
Member
OP Offline
Member
Joined: Mar 2007
Posts: 13
Not sure if I am making progress, but I at least have traced the line from one end to the other. We had this tracer kit in our tool kit:

https://www.amazon.com/gp/product/B01HCQSHNG/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

I set it up in Scan mode, plugged into the jack at the phone location. I used the tracer and the tone was clear at the TVA50 end of the run. So at a gross level the line is continuous. Do I try testing each individual wire in the 2 pair (4 wire) line to see if one is loose or broken?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Dec 2007
Posts: 6,799
Likes: 18
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,799
Likes: 18
It appears that if you set it to Network it would show all wires individual as per the products website. Test it on a known good cable first so you know what to expect.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jul 2006
Posts: 2,713
Likes: 10
Admin
***
Offline
Admin
***
Joined: Jul 2006
Posts: 2,713
Likes: 10
Well, if the cable is good, you only have the jack, the patch cords, or something stupid. Look at the line cords that make up the patch. Since it's the outer pair, is the cord maybe nicked? How about the "crimps"? Do the black and yellow wires seat all the way to the end of the plug? I had an 8-pin fall out in my hands once...it only took about 3 weeks to find it.

Last, but not least, you could make up a jack with all the pins shorted on one end and meter out the conductors, looking for opens. I'd like to tell you that you can read the voltages on the pairs, but you can't. The voice pair has 38 volts DC, but the data pair doesn't settle. You can read the same 38 volts on one of the data pins to one of the voice pins, but that's not much.

Carl

Joined: Mar 2007
Posts: 13
John3 Offline OP
Member
OP Offline
Member
Joined: Mar 2007
Posts: 13
Just wanted to close out this topic and give everyone an update. After various tests I was unable to get a good connection through the existing wiring. There are a few spots where the cable may have been crimped, so I just ran a new line (120', but through an open basement stock area) and the extension now works fine. So now I have an additional new wire added to the spaghetti western in the rafters, but the most important thing is the phone works.

Thank you all for the suggestions and advice along the way.

Cheers!

John
Cornell's True Value
Eastchester NY
www.cornells.com

Page 2 of 2 1 2

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,097 Shoretel
187,703 CTX100 install
186,792 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
pvj 4
Who's Online Now
0 members (), 89 guests, and 251 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5