You started a new thread for this subject. Below is what I posted on the other thread.
Please let me know how it went.
John
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(I had this same problem about 4 months ago. If you have a fast rad, install it and dial into the rad. Connect using the Browser Tool under ICS Programming Tools. Go to the passwords tab. This will let you view and change passwords. I think that the only other way to get past the password is to call Nortel and they will have you hit a bunch of keys and then read off a Hex code. From there Nortel can decipher the password. I know of one other person that had to do it that way. Let me know how it goes.

Good luck....
John
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