I just installed a CICS system with v7 software and ran into one question with hunt groups. We'd like to use the hunt group feature for a group of users that staff a help desk. The busy options are straightforward, but what we'd like to do is if no one is there (after hours or someone gets up to get a cup of coffee) have the call just roll into a VM box.

I can't figure out any way to do this. Is it possible?

Thanks in advance for any help.

Thanks,

Glenn