I think I know the answer to this but I have to ask.

We have a small law firm with a TD816 and a TVS50 vm. They are renting office space to a single attorney who has a paralegal and will be using their phone system. The attorney and his paralegal have their own CO's coming into the system and they will answering their own calls. They want the firm's system to send unanswered incoming calls to their voice mail boxes I set up. The firm does not use AA. Can this be done with the firm's current system? I looked through the books and tried forwarding to vm if busy or no answer and of course, it didn't work. I'm pretty sure it won't do it but I need someone else to say the same thing.

Thanks,
Kazz

I got dragged into this kicking and screaming.