<font face="Verdana, Arial" size="2">Originally posted by 5years&counting:
Newly discovered problem: all extensions can call 5xx and transfer to 5xx except the receptionist. Any idea what might be preventing this?</font>
I think I found my answer today. In program 10-2, LED 02. When I disabled this, it allowed the attendant stations to call forwarded numbers. Apparently, this feature was also preventing her from sending more than one call to voicemail at a time. If she sent one, then right away sent another, she got a busy. Once disabled, this problem and the problem calling/transferring to 5xx went away.
On another note, I was actually able to copy a theme from Comdial translation file in voicemail and modify it to allow people who press a lit MSG button to go straight to playing new messages, without requiring additional steps. They liked that.
