My customer has requested that 8 lines need to be answered with a brief greeting and but into a hold que to be answered on DKT's by a live person. Is a RKYS the way to go?? I am sure there will be some programming as well. Thanks in advance....Drew


Hodgkin's Lymphoma Survivor! Took a step 20 years back in time. Managing the VHF radio network for the Florida Forest Service. Caloosahatchee District 17.