This is a listing of most frequently-asked questions when using only the following Vodavi telephone systems: ifinite Digital, Starplus Digital, Triad, Mach 1, DVXII, III or IV, DVXplus II, DVXplus III, DVXplus IV, STS, STSe, XTS, XTS-IP, XTXc and XTSc-IP:

SETTING THE SYSTEM'S DATE AND TIME:

At the main attendant's phone, without lifting the handset dial 692 + YY MM DD HH MM

YY=last two digits of the year;
MM=two digits for the month (01-12);
DD=two digits for the day (01-31);
HH=two digits for the hour (in military, 00-23);
MM=two digits for the minutes

A confirmation tone will be heard and the time/date will be updated.


MAKING CONFERENCE CALLS:

1. Make or receive first call, then press CONF button (do not press hold; the original call will be placed on hold automatically);

2. Make or receive second call, then press CONF button again.

3. Continue making or receiving calls and pressing the CONF button after each one.

4. Once all parties are on hold in conference mode, press the CONF button again and all parties will be joined together.

NOTE: The maximum number of outside parties that can be conferenced is five. Up to three inside parties can also be added to bring the combined total to eight and you count as one of them. Remember that you are limited to the total number of lines or loop buttons available on your phone to reach these maximums.

You may leave a conference, while leaving the outside parties connected. Just press your CONF button before hanging up. If you want to rejoin the conference, just press the CONF button to reenter.


LAST NUMBER REDIAL:

Press the speed button and #. This will call the last number dialed from the dial pad.


PROGRAMMING EXTENSIONS ON BUTTONS (DSS/BLF):

1. Press the speed button two times;
2. Press the button you wish to program;
3. Dial the extension number you want to appear on that button.
4. Continue from step 2 for additional buttons or press the on/off (speaker) button to end programming.


INTERCOM CALLS NOT COMING THROUGH CORRECTLY:

There are three modes the phone can be set for to determine how intercom calls arrive, Handsfree, Private or Tone:

Your phone either has an H-P-T switch or button, or HF-PV-TN switch on the front edge.

If it's a switch, then the H or HF position allows calls to be received and answered hands-free. P or PV allows calls to be received, but the recipient must lift the handset to talk back; the T or TN position forces the phone to ring on intercom calls.

If it's a button, then then when the button's light is off, it's in the Handsfree mode, if it's on steady, it's in the tone mode and if it's flashing, it's in the private mode.

Ed Vaughn, MBSWWYPBX