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Joined: Feb 2003
Posts: 11
Member
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OP
Member
Joined: Feb 2003
Posts: 11 |
We have a Ranger cordless phone on an XTSc version 3.00-2fe3. We are having an intermittant problem with the cordless not ceasing to ring on incoming calls even though the call was answered at a desk phone. We cannot duplicate by making test calls, it just randomly happens. We have had to unplug the phone from AC power, remove the battery, etc. to finally get it to stop ringing.
We have double checked to make sure that the line cord between the wall and base unit is a 2 pin even though it came with a 4 pin. We have defaulted the station port. We swapped out the Ranger base and cordless and problem continues.
We swapped the port, it was ext 107 and is now 104. We removed the Ranger from direct ring in and put a ringing call coverage button on it for ext 100.
Is it possible there is a bug in the version that is causing this?? Is there something else to try?
Dawn
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