Auto attendant is not currently working. I can access my old voice mailbox but it isn't working to accept new messages. We moved offices and when the installer installed the system, he configured it differently than the last installation due to different types of lines, etc. (Not to mention he didn't really know what he was doing with this system.) It sounds like the money I will pay to have the new software downloaded and the vmail reconfigured would be better spent on this new card which I am told would allow me to manage the mailboxes, etc. rather than paying someone else to do it every time. Is this accurate? How long should the download and reconfiguration take?