Sorry,
I thought you were the person installing the system.
If you have installer prog. access.
Go to Function 2-1-1
Select the line key that you are programming. i.e. Line 1-or 2 etc.
When it shows NAME:
Thats where you should make it blank.
Press the Hold key to remove the Name.
This would allow for Name and Number to appear, if it has a programmed name tag.
for instance the number for that line
i.e. 123-4567
then only part of the caller ID will show until the call is answered.
Hope that helps
Rick
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Komon Communications Inc. Business Communication Systems and Service
